Customer Service Representative

Professional Career Solutions LLC • Remote • 2w ago

We're looking for candidates with great customer service skills to fill our Customer Service Representative role!

This role is entirely remote and offers full-time hours with flexibility. We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Preferred experience/skills:

Previous experience in customer service or sales is a plus
Great communication skills
Ability to listen to and understand customer needs
Good problem-solving skills
Comfortable working remotely and independently
Willingness to learn and develop new skills
Ability to adapt to change in a dynamic environment

Job Duties:

Deliver exceptional customer service through customer interaction and appropriate product delivery
Conduct routine customer service calls
Research and resolve customer inquiries to ensure customer satisfaction
Uphold high customer service standards
Support multiple Account Managers by resolving customer issues
Ensure customer satisfaction by answering day-to-day customer inquiries, transactional requests, and general customer service needs
Creating the ideal customer experience with each customer interaction
Meet or exceed sales quotas in an accountability-based culture

What You Can Expect: