Chinese Office Manager for Clinic

CAIPA MSO LLC • Contract with Option to Extend • New York, New York, United States • 1d ago

Description:

We are seeking for an experienced Office Manager that is flexible, nimble, and open to a challenge to join our team. The Office Manager will work under the direction of the Strategic Initiative Manager and Staff Physician Lead in providing management and leadership to our administrative team. The selected candidate will be responsible for managing a team of 5-10 employees, depending on coverage needs. There may be instances where the Office Manager will be managing or providing coverage for more than 1 practice at a time.

Job Responsibilities

Oversee and manage daily operations of medical practices and personnel, while maintaining a professional workplace
Supervise and lead office staff
Schedule and coordinate patient appointments to optimize client satisfaction and facility efficiency
Create and update patients' electronic health records
Record and update personal and financial information
Order and manage medical and office supplies
Design and implement office policies and procedures
Oversee and manage all paperwork for patient care, medical compliance, and all levels of reporting
Assist with CAIPA administration with population management initiatives
Ensure positive collaboration between doctors, medical and office staff
Supervise cleaning staff and coordinate maintenance activities when needed
Orient, train, and mentor medical practice personnel
Arrange informational materials for patients
Ensure adherence to healthcare laws, rules, and regulations
Maintain total confidentiality of personal and financial data
Collaborate with the Clinical Documentation Improvement team and Billing team to manage and troubleshoot claims and documentation queries
Willing to travel

Requirements:

Essential Skills

Client Service Oriented (both internal and external)
Demonstrated poise, tact, diplomacy, and good judgement
Detailed oriented, excellent organizational abilities
Strong Written and oral communication skills
Ability to interact and communicate with individuals at all levels of organization
Strong interpersonal skills able to handle sensitive situations and confidential information
Ability to multi-task and prioritize workload in a fast-pace environment
Technology competency with electronic software needed for role
Proficiency with Microsoft Office Suite, especially Excel and Word

Minimum Qualifications