JOB TITLE: CUSTOMER ACCEPTANCE TESTER
LOCATION: REMOTE
RATE RANGE: 48.00-50.00 PER HOUR
JOB#: 46725-1
REQUIRED SKILLS:
• Mail.DAT and Mail.XML are fundamental to the electronic data exchange of mailing information. Experience with Mail.DAT, and Mail.XML specification is desired.
• Experience eliciting and documenting business process and requirement.
• Experience analyzing business processes and recommending improvements.
• Experience creating manual and automated test scripts, performing customer acceptance testing or user acceptance testing; document test results, and providing test artifacts.
• Experience performing production validation through smoke testing, regression testing, and functional testing; document test results, and providing test artifacts.
• Experience working with data files and formats such as CSV, XML, JSON; and relational databases.
• Experience with MS O365 tools: MS Excel, Word, Project, Visio, Access, Workflow
• Hands-on knowledge of scripting language such as SQL, Java, Python (optional)
• Experience with software test management using Agile and/or Waterfall methodology.
• Software Testing certification is preferred.
JOB DESCRIPTION:
List of Tasks to be Performed:
• Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML).
• Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.
• Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcome and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).
• Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) workgroups, task groups and user groups.
• Development of performance metrics to track and report status of Customer Acceptance Testing.
• Automated test script development
• Develop training materials, Standard operating procedures (SOP) and guides as it relates to impacted CPPP applications.
• Other related duties as assigned.
Additional Required Skills/Experience
• A minimum of eight (8) years experience in software development, software quality assurance/control, and/or related field;
• A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred;
• Able to perform all functional duties independently on high-visibility programs, or mission critical aspects of a given program;
• Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job;
• Experience training/mentoring less experienced personnel;
• Extensive knowledge of and experience with formal software testing for complex software applications;
• Extensive experience testing software applications, identifying/documenting defects, and working with developers and end users to resolve defects;
• Extensive experience with multiple defect tracking tools (e.g. Rational, Mercury);
• Extensive experience authoring software-quality-related documentation such as requirements specifications, test plans, test cases, test scripts and test reports;
• Able to obtain Postal clearance;
• Excellent communication skills.
Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
