Summary:
The Assistant Clinical Manager/Program Administrator is a first line manager who in collaboration with the Clinical Manager directs nursing care and coordinates resources for a specified unit and performs administrative activities while providing leadership and support to staff.
Responsibilities:
Areas of major responsibility include: Patient Focus; Human Resource Management; Financial Management; Departmental/Organizational Support; and Clinical Practice Management/Development. The related values of each major area of responsibility are:
Patient Focus Core Behaviors:
The Assistant Clinical Manager collaborates and supports the health care team in the delivery of quality and fiscally responsible patient-focused care as evidenced by:
- Providing/directing nursing care throughout the life span with consideration of the aging process developmental and cultural patterns in each step of the nursing process.
- Identifying and allocating environmental technical personnel resources needed to meet the need of patients family and colleagues.
- Participation in quality assessment and improvement programs in order to evaluate effectiveness of care delivered.
- Enhancement of unit behaviors through encouragement of education implementation of new concepts and technology.
- Providing leadership in the development of policies procedures standards of care and critical paths to promote positive patient outcomes.
Human Resource Management Core Behaviors:
The Assistant Clinical Manager is responsible to facilitate stimulate and evaluate human resources to provide quality cost efficient patient care as evidenced by:
- Staffing the patient care unit to meet patient's needs based on the patient classification system and resources available.
- Documentation and communications of staff performance with recommendations for quality and growth.
- Interdisciplinary collaboration to foster staff development.
- Development of unit staffing schedule to provide a fiscally sound and safe staffing pattern which meets patient and family needs and expectation.
- Conducting informational staff meetings to provide a positive environment conducive to change and progress in the health care field.
- Identifying staff educational needs and works with the Clinical Manager and Unit Teacher to promote learning.
- Identifying and resolving nursing care conflicts related to the unit.
- Contributing to unit staff appraisals and developmental goals.
- Assist in the credentialing process and assesses compliance to unit standards.
- Collaborates with Nursing Faculty and students to meet educational needs.
- Respect for Rhode Island Hospital policies procedures including union contracts and standards of practice.
- Participating in staff recruitment and retention.
- Implementation of disciplinary action with respect to Rhode Island Hospital Personnel Policies and Procedures.
Financial Management Core Behaviors:
The Assistant Clinical Manager effectively utilizes resources to develop cost efficient delivery of high quality services as evidenced by:
- Critical Path development and utilization that provides quality cost-efficient guide to patient care.
- Encouragement of financial conscientious staff with stimulation to participate in development of cost-effective ideas and plans.
- Assist in the development of capital and operational budgets defined for the unit.
- Encouragement of staff to develop and implement new concepts and technology into nursing practice.
- Develop unit staffing and scheduling to maximize personnel talent and potential.
- Monitoring staff compliance to schedule through weekly payroll.
Departmental/Organizational Support Core Behaviors:
The Assistant Clinical Manager is responsible to contribute to the organizational plan for development of short and long-term goals as evidenced by:
- Providing unit management coverage in collaboration with the Clinical Manager.
- Directing and supervising unit staff.
- Identify and resolve nursing care conflict and problems related to the unit.
- Communicating the status of unit operations activities and issues to the Clinical Manager or appropriate discipline.
- Participating in unit management meetings and recommending fiscal/patient care objectives standards and goals.
- Chairing unit staff meetings in collaboration with the Clinical Manager.
- Collaboration with nursing faculty to facilitate students to meet educational needs.
- Participation in the formation of policy procedures standards.
- Participation on organizational committees.
- Compliance to Joint Commission standards.
Clinical Practice Management/Development Core Behaviors:
To insure the highest standards of patient-focused care the Assistant Clinical Manager will assist in the advancement of team participation by assisting the health care team to achieve and maintain clinical excellence as evidenced by:
- Remaining current on the latest concepts techniques and methods relative to areas of responsibility.
- By demonstrating flexibility and recognizing the needs for the overall organization.
- Collaborating with the health care team to foster communication with patients sand family members to facilitate positive patient outcomes and discharge planning.
- Participation in professional organization.
In the role of Specialty Coordinator is responsible for the operational financial and communication efforts as in the performance of:
- Reviews daily schedule of surgical procedures assesses patient care needs and assigns staff accordingly.
- Collaborates with anesthesia floor coordinator to provide timely appropriate care to add-on patients based upon acuity.
- Coordinates with specialty coordinators to support development/implementation of department specific improvements/goals.
- Ensures that cases start at scheduled time and turnover times are within defined parameters. Provides report to OR Committee on a monthly basis.
- Responsible for efficient utilization of clinical and ancillary staff; monitors overtime and sick time.
- Participates in development of department operational and capital budgets with specific emphasis on "global" needs of department.
- Keeps coordinators staff and PACU apprised of schedule changes and pertinent information in a timely fashion.
- Keeps anesthesia floor coordinator informed about staff as it relates to completion of surgical schedule.
- Inform surgeons about schedule changes impacting their scheduled time.
- Communicates frequently with patient significant others in the waiting room.
- Responsible for communicating relevant schedule information with off shift and weekend staff.
- Verbal/written communication is simple direct and clear.
- Meets daily/or as needed with Clinical Manager to communicate daily plan and to discuss issues/needs: i.e. equipment personnel surgeon needs.
PERFORMANCE STANDARDS:
- Ensures equipment is maintained in proper working order and that malfunctioning equipment is removed from use and repaired or replaced.
- Ensures compliance with departmental and regulatory standards i.e. AORN Joint Commission.
- Ensures safety checks are done on schedule i.e. crash carts autoclave testing etc.
- Daily clinical assignment based upon staff level of experience and patient acuity.
- Assignment of staff to projects/committees to support department strategic and quality plans sand follows through to ensure completion.
- Investigates and documents concerns regarding personnel.
- In collaboration with Clinical Manager counsels staff when requested/indicated and implements disciplinary steps when appropriate.
- Has input into and/or hires/terminates staff; performs performance reviews for all ancillary staff and has input into clinical staff evaluations.
- Is responsible for ensuring appropriate timely and accurate use of incident reports collating reports and developing a monthly report.
- Assists with developing/maintaining policy and procedures.
- Is able to recognize trends and discusses trends with Clinical Manager.
- Management Commitment is visible accessible and credible builds positive working relationships. Is actively involved in supporting staff i.e. by assisting with room turnover coffee and lunch breaks etc.
- Morning report; timely schedule information sharing.
Other information:
Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing
or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.
QUALIFICATIONS-EDUCATION:
Must have current licensure to practice as a Registered Nurse in the State of Rhode Island. Bachelor of Science in Nursing required. Candidates matriculated into a BSN program will be considered. Maintains an active CEU/Education file.
QUALIFICATIONS-EXPERIENCE:
Minimum of 3 years relevant experience with demonstrated clinical and leadership skills. Maintains mandatory skills; remains current in practice and technology
SUPERVISION:
Supervisory responsibility for up to 40 FTEs.
Brown University Health is an Equal Opportunity / Affirmative Action employer . click apply for full job details