Our client is a cutting-edge, world-renowned Advertising Agency and they are looking for a Head Receptionist to look after this very busy area. The role of Head Receptionist is an integral role within this vibrant Agency. The successful candidate will be responsible for the smooth running of the reception function on a daily basis. You must maintain a good general knowledge of all Agency business, organisation, people, policies, procedures and structure. Duties will include:
- Owning the reception area and ensuring that each visitor has a positive experience during their short time in the reception area.
- Ensuring that all calls are handled in a professional and friendly manner.
- Announcing calls before putting them through internally when possible.
- Meeting and greeting visitors in a friendly and welcoming manner.
- Answering external calls or those through main switchboard; routing and responding to enquiries as appropriate.
- Performing administrative tasks such as, but not limited to, photocopying, preparing and sending faxes, booking taxis, ordering flowers and supplies, as necessary.
- Receiving and announcing packages from couriers.
- Liaising with head office departments including facilities, catering, and human resources.
- Proactively ensuring that all new joiners are collected in a timely fashion on their first day.
- Keeping the booking schedule for Senior Management.
- Working as part of a team to organise agency initiatives and events.
- Responsible for ordering stationery for Reception as required.
- Arranging lunches for internal training courses.
- Ensuring the reception area is presented to a high standard at all times.
- Ensuring telephone and contact lists are up to date.
For this diverse and challenging position, you must be bright, articulate and customer-focused while remaining personable at all times. A positive and happy attitude is essential for this crucial role, which will see you become the 'face’ of the Agency. Previous experience of working within a similar position in a comparable, fast-paced environment is ideal. You must have excellent MS Office and communication skills and display the ability to juggle a variable workload. To be considered, get your CV across to us today!
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