Flo is looking for a Content Lead for our Flo for Partners team, brimming with innovative content ideas plus the passion and skill needed to lead a team towards a vision.
You’ll be working in a fast-paced, highly collaborative team of content, product, visual, medical and analytical pros tasked with driving repeat engagement with our app, so an ability to listen and learn as well as lead and inspire, is a must.
Expert at knowing what people want when they come to Flo, and then driving your team to deliver it, is what we’re after. Whether you already work in content for a product-led company or app, or you’re keen to transfer your content leadership skills to something new, this role provides an exciting opportunity for you to influence how the world’s couples get more in sync.
Your Experience
Must have:
- A CV that includes at least one previous content leadership role - be that at a project level, or something more senior. You know how to inspire and motivate a team of content creators to produce their best work, quickly in an often high-pressured environment.
- A working knowledge of how content creation sits in the context of a wider working business. You should be comfortable and competent at pitching content ideas that align with, and deliver on, the company’s objectives.
- An ability to lead and drive creative projects that involve a lot of different disciplines, from visual designers to content designers to product designers.
- A portfolio of highly-engaging multi-format content (written, audio, video, infographic), including short-form / social media content that has virality written all over it.
- A data-driven mindset that knows how to turn content analytics into content ideas, with the know-how to dispassionately review the performance of what you create.
- A passion for leading and contributing to active, enthusiastic ideation sessions, as well as being skilled at training up teams to deliver them.
- You should be confident in managing complex content projects end-to-end, and mentoring others to do the same.
- A growth mindset. We need people willing to give and receive constructive feedback – and act on it.
- Proactivity. You should be eager to deputise for your manager - the Director of Content and Creative - when needed.
- You have a strong understanding of the difference between app content and other mediums (e.g. web, print etc).
Nice to have:
- Having worked on content in a product company, especially an app.
- A track record of having produced sex and relationships content.
- Experience working in a company that uses Agile methodology.
- Having worked in a start-up environment.
- Experience using Looker, Jira, Figma, Miro, and/or Contentful.
What you'll be doing
You'll be responsible for:
- Leading a team of content creators in concepting, delivering and scaling content for our couples audience.
- The metrics of that content - our business sets ambitious goals and your job is to ensure your team’s content delivers on them.
- Ensuring your team creates release-ready content that passes our editorial, medical, and legal checks and delivers on our users’ needs.
- Checking the performance/business impact of the content you create and suggesting and planning improvements.
- Presenting your work and learnings to the wider / other teams.
- Running ideation sessions and workshops, where appropriate, to knowledge/skill share with other content creators.
- Developing a first-class roster of freelance content creators who are excellent at what they do and really ‘get’ Flo's mission.
Your targets will be:
- Hitting delivery goals and metrics targets with your team.
- Suggesting content innovations that drive wider audience acquisition, deeper audience engagement and slicker processes for making that happen.
- Creating a positive, honest, curious and collaborative environment within the team.
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