Innova Solutions is immediately hiring a Patient Representative
- Position type: Contract- 3months
- Location: Syracuse, New York
- Job/ Shift Hours: Monday-Friday 8am to 430pm and would need to be willing to stay until 5pm on any “busier days”- they may need them to (possibly 2-3 days/week)
As a Patient Representative, you will be required to have:
- Greets customers in a polite, prompt, helpful manner and provides any necessary instruction or direction to them.
- Obtains, verifies and updates patient information, collects co-pays and other payments, provides any necessary forms needing completion i.e. (Hipaa/Consents; Financial paperwork) and obtains signatures as necessary. Reconciles payments each day.
- Communicates with other billing or medical staff as needed for appropriate patient support either verbally or via computer.
- Answers phone in pleasant manner, screens calls, takes detailed messages and provides information, dealing with customer needs expeditiously.
- Assists with referral coordination by pt. instruction and direction, as well as entering and attaching appropriate insurance referrals to appointments.
- Attends meetings as required.
- Maintains a clean, organized area.
- Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing, scheduling, scanning and faxing or mailing outpatient paperwork accurately from work from home staff.
- Exhibits core Fundamentals throughout their day with each interaction with patients, families or co-workers.
The ideal candidate must have:
- High school diploma or GED.
- Minimum of two years’ experience in customer service setting, preferably one year receptionist experience in a medical office.
- Knowledge of medical terminology.
- Excellent verbal and written communication skills.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Your Name – Linda Steele Title -Sales Manager Phone -(+1) 315-726-3501 Email - linda.steele@innovasolutions.com PAY RANGE AND BENEFITS: Pay Range*: $19 - $20 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP)
ABOUT INNOVA SOLUTIONS:Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Website: https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
