Lead Business Analyst
What the role is all about:
As Lead BA, you will be responsible for defining and documenting detailed requirements with product management, ensuring they are well understood by delivery teams, and providing regular analysis and support of our growing system and product footprint.
You will play a key role in the solution design and delivery of products and services in a collaborative team environment using agile methods. The role requires full involvement excellent communication and collaborative involvement through all stages of product development – from concept, design and requirements through inception, specification, development, testing, release and retirement.
While no two days are likely to be the same, your typical responsibilities will include:
- Understanding complex business landscapes and clearly articulate business needs from a varied group of stakeholders
- Extensive requirements gathering from product managers, analysts, tech leads and other business stakeholders and Translating business needs into system or product requirements with clear, concise and testable user stories & process flows to ensure use cases are met.
- Collaborate with the development team to test features and implement shift-left testing practices, ensuring early and frequent testing throughout the development lifecycle.
- Strong analytical skills, including the ability to interpret complex business needs and translate them into requirements and data specifications for technical solutions
- Ensuring these requirements are well understood by delivery teams through story kick offs and constant communication.
- Analysing business processes, workflows and user journeys using techniques such as process maps, value stream maps and story boards.
- Identifying and communicating any requirement dependencies, issues or risks identified through the analysis process.
- Work closely with Delivery Lead and Engineering manager running agile scrum ceremonies and producing agile artefacts.
- Contributing to the team’s understanding and prioritisation during sprint planning meetings
- Participating in estimation sessions by describing the requirements and clarifying any questions raised
- Working closely with other squads across consumer and customer groups, and the wider business to shape the direction of the complete solution architecture.
- Using your analytical skills to support the team’s activities including legacy migration activity, service delivery and system & customer production issues
Who we are looking for:
- Developed ability to interpret business needs and guide the development of appropriate solutions.
- Understanding of system architecture and design as a foundation to build knowledge of our products, services and core systems.
- Developed problem solving skills and ability to look at tricky situations through a solutions-focused lens
- A love of documentation to go with excellent communication skills – both written and verbal
- Excellent written and verbal communication skills, including the ability to run workshops and to communicate effectively with Product Managers, Developers and other stakeholders across the organisation
- Experience using Agile and Lean methodologies
- Experience in gathering and developing detailed functional requirements and conducting systems analysis for front and back end applications
- Experience working in large organisations with complex and highly varied business functions.
- Familiarity with programming, SQL skills and system design. Comfortable interrogating databases and using analytical tooling
- Ability to collaborate and build productive relationships with stakeholders across the organisation and facilitate workshops
- Ability to manage the competing demands of multiple projects in a timely manner
- Ability to work productively and autonomously in a fast-paced environment
- Experience in JIRA and work with the team to define Epics, Features, User Stories, and tasks per business initiative at pace
- Experience documenting processes, frameworks and translating business needs into technical requirements.
- 5+ years of experience working in analytics and engineering environments
- Proven track record in developing detailed product specifications, requirements gathering and business analysis
- Proven track record in relevant projects, preferably in both waterfall and agile environments
- Relevant tertiary qualifications highly desirable
What we offer:
- A hybrid and flexible approach to working.
- Transport options to help you get to and from work, including home pick-up and drop-off.
- Meals provided on site in our office.
- Flexible leave options including parental leave, family care leave and celebration leave.
- Insurances for you and your immediate family members.
- Programs to support mental, emotional, financial and physical health & wellbeing.
- Continuous learning and development opportunities to further your technical expertise.
The values we live by:
Our values are at the core of how we operate, treat each other, and make decisions. We believe that how we work is equally important as what we do to achieve our goals. This commitment is at the heart of everything we do, from the way we interact with colleagues to the way we serve our customers and communities.
Our commitment to Diversity, Equity, and Inclusion:
We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.