translate plus, an award-winning Top 10 international Language Services Provider, including Top 3 in the EU and Top 2 in the UK, is a Publicis Groupe company, one of the most well-established advertising corporations globally. translate plus sits within the network’s cross-media production platform, Publicis Production. This brings together production specialists who are experts in: video, digital media, and print, to produce award-winning content for leading global brands. Recent recognition awards for translate plus include an award for “Great Employers”, and an award for “Women in Business”. translate plus also promotes numerous employee well-being policies across all our offices, which align with Publicis Groupe guidelines. We offer WFH flexibility to all employees as well as relevant programs to help promote mental and physical well-being. translate plus is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, belief, ethnic or national origin, disability, age citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity.
Job Description
This is a client-facing role supported by the Senior Transcreation Account Manager, focusing on providing high-quality digital content adaptation (transcreation) across all types of media with a particular focus on e-comm and SEO for a Global fashion brand (H&M). The role will be owning day-to-day client relationships ensuring client retention and satisfaction via good quality output as well as working closely with the digital creative agency of record for H&M.
Responsibilities:
- Client relationship management, business development, and project management.
- Managing digital content localization projects briefed internally or directly by the client.
- Acting as a point of contact for the dedicated client under the guidance of the Senior Transcreation Account Manager.
- Assessing requirements, querying, collecting reference material, planning, quoting, and scheduling.
- Building up and demonstrating a clear understanding of our end client’s brands.
- Sourcing and negotiating with in-market linguists specializing in SEO content creation and localization for e-comm.
- Understanding of SEO tools like SEMrush, Moz, and Google Adword for keyword research, localization, and search volume data.
- Preparation of briefs and copy decks for e-comm content localization.
- QA ensuring copy localization follows translate plus quality procedures.
- Maintaining glossaries and playbooks to ensure consistency across campaigns and projects.
- Managing the copy review/approval process with the agency or client.
- Attending Voice-Over sessions remotely to supervise the audio recordings.
- Coordinating QC for final checks on localized edits before the final release.
- Supporting other teams on other general transcreation and language services projects as required.
- Ensuring all admin tasks are completed on time, including reconciliation of costs.
Qualifications
- Passionate about the web and new technologies.
- Highly organized, crucial for crafting a long-term strategy.
- Excellent communicators who can interact with technical, marketing, and editorial teams.
- Strong oral and written English skills; knowledge of a foreign language is a plus.
- Educated to degree level.
- Excellent computer literacy.
- Experience in digital creation/adaptation/transcreation/production and/or media industries.
- 2-3 years of project management experience in advertising production services with a focus on adaptation needs.
- Proven client-facing experience, flexible and adaptable in a changing environment.
- Exceptional communication skills.
- Effective verbal/written communication with clients, suppliers, and internal team members.
- Excellent team player working closely with internal stakeholders.
- Pro-active, detail-oriented, highly organized, able to work to tight deadlines.
- Genuine passion for languages and production.
- Strong business acumen and negotiating skills.
Additional Information
What we offer:
- Career development and progression possibilities.
- High quality trainings and access to thousands of online/e-learning courses.
- Work your world – up to 6 weeks of working from a different country.
- Café Marcel – Networking opportunities with colleagues in the Publicis Groupe.
- In-house subsidised Publicis Groupe restaurant.
- Access to subsidised wellness activities.
- Staff discount at local bars and restaurants.
- Life assurance and Income protection.
- Paid leave days increase on a yearly basis.
- Work in an iconic office complex.
We also offer an extensive Employee Benefits Scheme, which includes team building events, working from home, flex hours, office equipment allowance, family-friendly policies, health and wellbeing support, and various team activities.
Do you want to work for a market-leading company? If you cannot wait to become the next member of our successful team, please contact us now!
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