Senior Sales Associate, New Bond Street - London
About working for Jimmy Choo:
Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.
Permanent - Full-time, 40 hours per week
What you’ll do:
- Provide excellent standards of customer service at every opportunity.
- Develop product knowledge through storytelling and ensuring great customer service skills.
- Participate in, and represent Jimmy Choo during promotional events and activities.
- Contribute ideas and suggestions to the team for improvements in the boutique performance.
- Demonstrate a constant awareness and strive to achieve key performance indicators and targets.
- Ensure merchandise presentation reflects VM standards and the general cleanliness of the boutique.
- Maintain your own client database ensuring repeat visits and customer loyalty.
- Resolve customer complaints by investigating problems and sharing solutions with the store management.
- Play an active role in replenishing stock according to company procedures and policies.
- Participate and support the team in stock takes as and when required.
- Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management, and visual merchandising.
We’d love to see:
You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service, and fashion.
You will be enthusiastic, self-confident, and self-motivated.
Our values: creative, courageous, and passionate.
Equality, diversity, and inclusion:
At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solution. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our difference. Jimmy Choo is proud to be an equal opportunity employer committed to inclusivity.
Jimmy Choo Perks:
- 33 days of holidays.
- Products allowance and discount.
- Birthday day off.
- Private healthcare.
- Exclusive employee sales.
If you want to become a part of the Jimmy Choo family, we’d love to hear from you – Apply today!
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